1.5 million dollars Large Loss – Case Study

1.5 million dollars Large Loss – Case Study

The Benefits of Having an EXPERT PUBLIC ADJUSTER in Your Team


We’re always striving for improvement. In this episode, we delve into the importance of having an expert public adjuster on your team. I’ll walk you through a recent claim I handled, highlighting the journey and the benefits of hiring a professional.

The Claim Journey

This particular claim was intriguing because I wasn’t involved from the start. The policyholder initially tried to handle it themselves. If you’re an adjuster, it’s crucial to emphasize the importance of involving a public adjuster from the beginning. Why? Because many things can go wrong before a payment is even made.

Having an expert public adjuster on your team ensures that you’re working with someone who knows precisely how to submit both initial and supplemental insurance claims. They bring extensive knowledge and experience to the table, ensuring you get what you’re entitled to.

Why Hire an Expert Public Adjuster?

  1. Expertise: They know the intricacies of the claims process, ensuring a smoother experience.
  2. Maximized Claims: They can often secure a higher claim amount than you might achieve on your own.
  3. Stress Reduction: They handle the complexities, reducing the stress of the claims process.

The Mediation Process

During the mediation process for this claim, the insurance company initially offered $25,000, which was far from our estimate of around $60,000. After some back and forth, we decided to go to appraisal. The final settlement was just over $51,000, a significant increase from the initial offer.

The Importance of Public Adjusters

Public adjusters play a vital role in the claims process. They are advocates for the policyholder, ensuring that claims are handled fairly and efficiently. No matter the challenges or changes in the industry, public adjusters will always be needed to stand up for policyholders’ rights.


Public adjusters are invaluable assets in the insurance claims process. They bring expertise, ensure maximized claims, and reduce the stress of navigating the claims process. Always consider hiring a professional to ensure you get the best outcome possible.

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