The Power of Public Adjusting: A Claim Study
The Case Study
- Elite Resolutions delves into a detailed case study, underscoring the value of engaging a public adjuster right from the outset.
- The importance of fostering positive relationships with insurance adjusters is also highlighted.
The Scenario:
- The client faced three distinct claims: a water leak in the master bathroom, mold presence in the kitchen, and an AC leak.
- Initially, there was some hesitation from the client to collaborate with Elite Resolutions.
- The insurance had allocated a mere $11,000 for the trio of claims, but Elite Resolutions assessed the damages to be considerably higher.
- After a series of discussions, the client gave the nod to work with Elite Resolutions.
The Negotiation:
- Elite Resolutions’ damage estimate hovered around the $100,000 mark, accounting for damages dispersed throughout the property.
- The insurance company posed challenges, particularly concerning the wood flooring that bore the brunt of the master bathroom leak.
- Due to the glaring oversight, Elite Resolutions took a firm stance, accusing the insurance adjuster of fraud.
- A seasoned adjuster was then roped in for a fresh re-inspection, paving the way for a more amicable negotiation process.
- From the initial $11,000, the claim was settled at an impressive $97,507.
Additional Living Expenses (ALE):
- Elite Resolutions accentuated the significance of ALE, securing an added $26,900 for the client.
- This was attributed to the client’s compromised living conditions, with no functional kitchen, master bathroom, or air conditioning during the claim’s duration.
Conclusion:
- Elite Resolutions reiterates the essence of mutual respect in the industry, as relationships can have a profound impact on claim outcomes.
- Public adjusters are encouraged to be assertive in their advocacy and unwavering in their client representation.
- The case study concludes with Elite Resolutions expressing contentment with the outcome and the client’s renewed faith in the public adjusting domain.
